FREQUENTLY ASKED QUESTIONS

What payment methods do you accept?

We accept all major credit cards: Visa, Master Card, American Express. Transactions with encrypted security circuit powered by Stripe.



Is there a minimum quantity per order?

While there is no such limitation (if you like you can order just one bottle) we think an order of a case (6 bottles) would be both more cost-effective and environmentally friendly. Since all our boxes are 6 bottles you would both minimise carbon footprint due to shipping and save money on the single bottle.



What are your shipping and return policies?

Basically getting to you the best natural wines as fast as possible and at the most convenient prices. Please go check it out here!



What is natural wine?

The best thing to happen to wine since time immemorial, please see here!



Is natural wine the same as organic or biodynamic wine?

Many might think they are quite alike but the differences can be staggering, see more here!



What are the differences between conventional, organic, biodynamic and natural wine?

There are significant and at times quite huge differences (especially when it comes to the differences between conventional and natural), please check this out for more details.



Do you also sell to wine bars/restaurants and corporate clients?

Although our core business is with private customers we will be more than happy to discuss restaurant or corporate sales. We also do offer consulting services such as custom-designed wine lists. Please do not hesitate to contact us by email so that we can go into more detail.



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